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47th_2faq_en [2025/07/10 12:56] – [A-3: How can I purchase an admission ticket?] Tana JH1HST47th_2faq_en [2025/07/25 11:09] (現在) – [E-6: Waiting in the hot sun before opening is difficult for people with disabilities] Tana JH1HST
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 +==== E-5: Concerns about Inadequate Support for Visitors with Disabilities ====
 +
 +We have instructed all related staff to provide courteous support in line with the guidelines established by the Tokyo Metropolitan Welfare Bureau.\\
 +However, as you pointed out, during busy times, our responses may occasionally appear mechanical or impersonal.\\
 +Please understand that there is absolutely no intention of disregard or discrimination; our approach is based on principles of reasonable accommodation.
 +
 +In terms of support measures, we are doing our best to provide an inclusive environment, including designated wheelchair spaces and guidance staff.\\
 +That said, during peak times such as right after the venue opens, staff availability may be limited.\\
 +We would appreciate your cooperation in considering less crowded times for your visit whenever possible.
 +
 +　　\\
 +
 +==== E-6: Waiting in the hot sun before opening is difficult for people with disabilities ====
 +
 +The opening time will be strictly enforced, so those who arrive early will need to wait in line.\\
 +If the indoor waiting area becomes full, the line may continue outside, in which case waiting under the sun may be unavoidable.
 +
 +However, congestion usually eases as time passes after the gates open.\\
 +We recommend arriving after the initial rush to help ensure a smoother entry.\\
 +If possible, please consider adjusting your arrival time based on your physical condition.
 +
 +　　\\
 +
 +==== E-7: Assistance is needed due to difficulties, not necessarily physical disabilities ====
 +
 +If you present a disability certificate, we will provide the same assistance as needed.
 +Please feel at ease.
 +
 +　　\\
 +
  
  
  • 47th_2faq_en.1752119806.txt.gz
  • 最終更新: 2025/07/10 12:56
  • by Tana JH1HST