差分

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--- 47th_2faq_en [2025/07/05 17:56] – [B-1: When will the venue map be available?] Tana JH1HST
+++ 47th_2faq_en [2025/07/25 11:09] (現在) – [E-6: Waiting in the hot sun before opening is difficult for people with disabilities] Tana JH1HST
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 ==== A-3: How can I purchase an admission ticket? ====
-We are currently preparing to offer advance ticket sales online.
+You can purchase tickets either in cash at the venue or in advance via the web [[47th_ticket_a|here]].
-Once the system is ready, we will make an announcement on the official website and our X (formerly Twitter) account.
+Please note that the JARL member discount is also available for advance web purchases.
-Please note that JARL member discounts are planned to be available even for online ticket purchases.
+* However, advance purchases from outside Japan are not accepted.
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 ==== A-4: How do I enter the venue? ====
-We plan to use a QR code-based entry system.
+Admission will primarily be handled using a scannable 2D code (QR code) system.\\
+You may present the code on your smartphone screen, via an app, or on printed paper.
-You can present your QR code using your smartphone screen, app, or a printed copy—all are accepted.
+This system is being introduced to reduce long waiting times caused by traditional paper ticketing.\\
+We appreciate your cooperation in helping ensure smooth entry.
-This new system is being introduced to reduce long waiting lines caused by traditional paper tickets in previous years.\\
+Please note that if lines begin to form before the official opening time, staff may begin checking codes while you wait.
-We appreciate your cooperation for a smoother admission experience.
+In addition, attendees with special paper tickets or other admission methods will also be assisted by staff at the venue.
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+==== A-9: How can I enter on the second day if my wristband is damaged? ====
+If you received a wristband for admission on the first day and it is still intact, you may use it again for entry on the second day.\\
+If the wristband is damaged, please be sure to bring the damaged wristband with you.
+Even if you cut the wristband for reasons such as taking a bath on the first night, as long as you bring the cut wristband, you will be allowed entry.
+Also, please note that the QR code from the first day can be scanned again on the second day. Make sure to have it ready.
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+==== E-4: Is there a pre-sale ticket discount for visitors with disabilities? ====
+No, there is no specific pre-sale discount category for visitors with disabilities.
+However, if you are a JARL member, you can purchase a ticket in advance at the same discounted rate.
+At the venue, by presenting your Disability Certificate, one accompanying person will be allowed free admission.
+※Please note:
+If you purchased a regular (non-discounted) ticket in advance, we cannot offer a refund, even if you are eligible for the accompanying person to enter for free.
+　　\\
+==== E-5: Concerns about Inadequate Support for Visitors with Disabilities ====
+We have instructed all related staff to provide courteous support in line with the guidelines established by the Tokyo Metropolitan Welfare Bureau.\\
+However, as you pointed out, during busy times, our responses may occasionally appear mechanical or impersonal.\\
+Please understand that there is absolutely no intention of disregard or discrimination; our approach is based on principles of reasonable accommodation.
+In terms of support measures, we are doing our best to provide an inclusive environment, including designated wheelchair spaces and guidance staff.\\
+That said, during peak times such as right after the venue opens, staff availability may be limited.\\
+We would appreciate your cooperation in considering less crowded times for your visit whenever possible.
+　　\\
+==== E-6: Waiting in the hot sun before opening is difficult for people with disabilities ====
+The opening time will be strictly enforced, so those who arrive early will need to wait in line.\\
+If the indoor waiting area becomes full, the line may continue outside, in which case waiting under the sun may be unavoidable.
+However, congestion usually eases as time passes after the gates open.\\
+We recommend arriving after the initial rush to help ensure a smoother entry.\\
+If possible, please consider adjusting your arrival time based on your physical condition.
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+==== E-7: Assistance is needed due to difficulties, not necessarily physical disabilities ====
+If you present a disability certificate, we will provide the same assistance as needed.
+Please feel at ease.
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